"Allow Business check-in only" are available at two places in the app - one in Business settings and another at Queue settings.
Go to the Queue settings and check if the settings have been customized or inherited from Business settings.
Depending on this, the corresponding setting will be used.
By now you already know that you can define service categories for you queue and add questionnaire for each of the service categories. When your customers check-in (through Q Waits app or Web check-in
There might be a scenario where your customer is waiting in the wrong queue by mistake. As a business admin, you will be able to move that customer to the desired queue. The customer won't have to can
