Meditation by the Beach

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A simple App based, smart queuing solution for your business.

Does your business have walk-in customers?

Give your customers the flexibility to lineup from anywhere.

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Features List

A customer experience customized for your business

100% App based

Our solutions are 100% app based. This means, you can use the business app to manage lineups while your customers use their phone to check-in to your business.

Notify customers

Your customers are always updated with their position in the queue and with approximate wait times. Additional notifications sent when it is their turn for your service.

Analytics & reporting

Reports on average wait times, queue lengths, service categories based on time periods helps you take better decisions to improve efficiency, optimize flow.

Efficient queuing

Open/Close queue - Let customers check-in only when you are open. Close queue temporarily but still service to already checked-in customers, without impacting their sequence.

Multiple kiosks

Manage more one than one kiosk using the same app. Redirect customers to different kiosks based on their needs. Optimize queue flow and provide service in parallel.

Team management

Register multiple business users and provide custom permissions. Allow multiple business users to manage queue at the same time. Enable automatic redirection to current business user kiosk.

TEXT to queue

Give flexibility to your customers to check in multiple ways. In addition to app check-in, allow users to check in by sending a TEXT (SMS) to a pre-registered number. 

Service categories

Get to know your customers before they arrive. Define service categories and get information at the time of remote check-in. Prepare beforehand and excel in customer satisfaction.

Get feedback

Get feedback on your service, directly from the app from your customers. Customers get notified about providing feedback after their service completion.

Reward your clients with comfort

Don't restrict your clients physically waiting in the line. Give them the flexibility to check in virtually and wait in their comfort from anywhere. Notify them when their turn comes up. Let your clients utilize this time doing something they want. 
Happy customers! Happy business!

Why use Q Waits Business

95%

Less lineups and wait times

Eliminate wait times and long lines by around 95% by allowing users to check-in remotely.

They keep getting notified about their status and wait time on their app.

80%

Customer walk away reduction

Your customer will not walk away looking at the long lineup. Allow them to check-in and utilize their wait time doing their important stuff.

Happy customers, happy you!

50%

Reduce cost on equipment

You do not need to maintain expensive hardware on display and ticketing systems.

It is 100% cloud based (hardware independent). Only use your phone or tablet that everyone carries.

and much more...

Download now

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Industries

Retail

Keep control on how many people enter into your business at a time.

Finance

Avoid long lineups to kiosks. Allow people to enter only when they get notified.

Healthcare

Improve patient experience, avoid crowded waiting areas and control flow.

Salons & spa

Avoid crowed waiting areas. Notify people when it is their turn.

Restaurants

Control visit flow, improve waiting experience. Add a relaxing atmosphere.

Public services

Avoid crowed waiting areas. Notify people when it is their turn.

Education

Automate student queuing and guide them to proper kiosk based on their needs.

Fitness clubs

Reduce perceived waiting time improve level of service and customer satisfaction.

or any other business

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